Privacy Policy

1. Information We Collect

Registration Information

When you register for programs or become a member, we collect:

• Name, date of birth, and contact information
• Emergency contact details
• Medical information relevant to participation
• Payment and billing information
• Previous paddling experience and skill level

Automatically Collected Information

When you visit our website, we may collect:

• IP address and browser information
• Pages visited and time spent on site
• Referring website and navigation patterns

2. How We Use Your Information

We use your information to:

• Process registrations and manage memberships
• Communicate about programs, events, and schedule changes
• Ensure safety and provide appropriate coaching
• Process payments and maintain financial records
• Improve our programs and services
• Comply with legal requirements and insurance obligations
• Send newsletters and updates (with your consent)

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• CanoeKayak Ontario/Canada: For membership registration and insurance
• Coaches and Staff: As necessary for program delivery and safety
• Service Providers: Payment processors, registration platforms (with data protection agreements)
• Legal Authorities: When required by law or to protect safety

4. Data Security

We implement appropriate security measures to protect your information:

• Secure storage of physical and electronic records
• Limited access to personal information (need-to-know basis)
• Encrypted transmission of sensitive data
• Regular security reviews and updates

5. Photo and Video Usage

We may take photos and videos at club events and programs. These may be used for:

• Social media and website promotion
• Training and coaching purposes
• Club newsletters and communications

You may opt out of photo/video usage by contacting us. We will remove or avoid using your image upon request.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Withdraw consent for communications (unsubscribe)
• Request deletion of your information (subject to legal requirements)
• File a complaint about our privacy practices

7. Children's Privacy

We collect information about minors only with parental/guardian consent. Parents/guardians have the right to:

• Review their child's information
• Request corrections or deletion
• Refuse further collection or use

8. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Email: privacy@rhcc.on.ca
Mail: Richmond Hill Canoe Club Privacy Officer
Lake Wilcox, Richmond Hill, Ontario